Testimonials

Hear what our happy customers
have to say

With our daughter moving away from home for the first time and down to London, this could have been a very stressful experience for us all, particularly as we have no experience of the world of rentals. We were very fortunate to find a lovely flat and more importantly an excellent agent to deal with. Neel from ChangingProperty.com was marvellous, he was proactive, professional and always available – the whole process from start to finish was accomplished within a week which was amazing. I can wholeheartedly recommend Neel and Kalpesh to anyone looking for an agent to deal with.’ Many thanks again!
KE, tenant SE3

Hi Neel
We would like to thank you and Kalpesh for the wonderfully efficient and professional help you gave us. As Australians we are unfamiliar with the role of a UK landlord. You went out of your way to help us, to make it an easy process and to find us a great tenant. Many thanks again.
ML + R, landlords SE3

We recently signed for our perfect flat thanks to Kalpesh of Changingproperty.com. As a couple we work different hours and so viewing properties together was difficult – but Kalpesh was happy to work around us and fit in viewings for us seperatly. We found the service second to none – Changing Properties is a friendly letting agency which genuinely has tennants/prospective tennants best interests at heart. We cannot reccomend them enough!
BA & CC, tenant SE8

Whirlwind speed in delivering tenants for my property at an extremly competitive rate I would strongly advise using changingproperty.com for the excellent service provided. Kalpesh delivered a fantastic service and was very supportive to me as a first time landlord, providing great advice and assistance throughout the letting process and beyond.
AF, Landlord, E1

The letting services provided by Kalpesh are professional, fast and efficient. We were able to view the property the evening it came on the market, and by the following morning had our offer accepted by the landlord. A timely and personal service that you wouldn’t find in the high street estate agents. We’re very happy in our new home and grateful to Kalpesh for all his help in making it happen.
JK, tenant SE10

Hi Kalpesh
We are really grateful for all the time you spent on the property – especially given the complications the landlord faced with the builders. We are over the moon with the property!
S + P, tenants SE22

I have used changingproperty.com’s lettings service to let our property management portfolio. They have let 4 of our properties and have provided quality tenants. I will continue using their services in the future as they offer competitive rates with no renewal fees compared to high street agencies and they deliver a professional and fast service minimising void periods.
AM, Director, Carlyle Property Management

I have used changing property for my first house to rent, the house we used to live in and therefore we cared so much about. Kalpesh has been very professional and a great help in helping us letting our house by explaining all the details we needed to know and in finding the perfect tenants for our house. ChangingProperty.com is now managing our property while we are abroad and we expect a trouble less letting thanks to their knowledgeable management.
VP, landlord SE10

We recently moved into our new home after being shown the flat by Neel from Changingproperty.com. I cannot say enough good things about the service we received from him right from the word go. We found a different flat online and after being shown around by Neel we discussed why it wasn’t suitable for our needs. He took on board all of our comments and specific requests (yes, he listened to us) then straight away took us to view a flat that had just come on to the market. It was exactly what we were looking for and better than anything else we had seen both in person or online – we cancelled the rest of our viewings scheduled for that day there and then.

Neel negotiated with the landlord to get us all mutually agreeable terms and was always available both via phone and email to ensure everything ran smoothly.

Having had a traumatic and expensive experience with our previous estate agent, we were in disbelief as to how Neel made the process so easy and transparent. Everything was just perfect and I wish all estate agents could act with such respect, responsiveness, kindness and professionalism! The only negative comment is that he won’t be managing our flat going forward, but Neel assures us that our Landlord is great and I believe him 100%.
RR, tenant SE10

I have recently dealt with Kalpesh of Changingpropterty.com and must say he was very professional in his practice. From a landlord perspective I can quite honestly say he was more than thorough, certainly if Kalpesh was renting a property for me I would be more than confident that what he told me he would do very well, whilst protecting my property from rogue tenants.
MC, tenant SE12

I have been very pleased with the service changingproperty.com has provided. As a client a feel that the service you are provided is made-to-measure rather than one-size-fits-all. I have been treated as an individual throughout and have feel you have taken the trouble to treat me as an individual and have been pro-active throughout. On top of this the pricing is sensible. All in all I have nothing but positive comments to make – a far cry from my experience with other agents.
GS, landlord SE1

We have used many agents in the past but changingproperty.com were far and away the most professional we have used. They have often gone out of their way to help us maximize the return from our rental property.
MG, landlord SE3

As a landlord, I have been working with Kalpesh for around two years now and he has always demonstrated exceptional professionalism in everything that he has done for me. He always manages to balance the extremely difficult issue of representing both the landlord and the tenant during negotiations and he has only ever presented tenants that he believes I will want to accept. Also, it is abundantly clear that all his employees share his business ethos. I heartily recommend Changingproperty.com to both landlords and tenants.
JTS, landlord SE10

Dear Kalpesh
Your service is very professional and thank you so much for finding a perfect place for us. I would have no hesitation on using changingproperty.com again and i recommend to everybody who looks for a good Rental Agent .Best Regards and many thanks.
CD, tenant E6

ChangingProperty.com provided a most professional, friendly and helpful service when I need to let my flat in Greenwich. Kalpesh Patel (the managing director) was recommended to me by a neighbour and I would not hesitate to recommend him to both landlords or prospective tenants myself now.
HD, landlord SE10

To Neel and Kalpesh

Very Professional, Stress free, friendly service from both Kalpesh and Neel. We felt the team wanted what was best for us.

Always kept in contact and we felt confident with them. Outstanding! The standard of documentation provided to us as Landlords is excellent! I would recommend ChangingProperty to everyone.
PD, landlord SE7

Dear Kalpesh
I just wanted to say thank you for the outstanding service you provided in helping me secure the property that I so badly wanted. To say that you went the extra mile would be a complete understatement. I am very grateful to you for all your hard work and persistence and I cannot recommend your services enough.
HP, tenant SE12

Thank you Kalpesh for helping us get a new home. I believe that no other agents can deal with the whole process as effectively as yours. We love our place and will highly recommend your company to our friends and families.
T, tenant SE8

Searching for a property can be a stressful and difficult time, and has been for us like many couples in the past. However after discovering changingproperty and Kalpesh this changed. Thanks to changingproperty we were greeted by friendly, helpful and efficient staff who found us our perfect property. The whole process from beginning to end was quick and easy and was definitely not stressful. We would like to thank everyone at changing property for making finding a home an enjoyable experience for us; we will definitely continue to use their service in the future.
JJ and DB, tenants BR3

In an industry where levels of customer care are typically shockingly bad and feedback from agents is virtually non-existent, it is a pleasure to work with a company that is responsive, professional, efficient and ultimately very effective in what they do. I have no hesitation in recommending Changing property, who are head and shoulders above their peers. Without doubt or hesitation, theirs is the first agency I would call when looking to rent out a property.
JS, landlord SE3

I was in a rush to rent out my flat, but was having no joy with the local estate agents. Changing Property came to my rescue and I am now a happy landlord with a monthly pay cheque. They are not cowboys like some of the estate agents I encountered. They offer a professional and impressive service, especially the way they treat potential tenants. They don’t try to force people into a contract that will end in tears and financial disputes. They see the big picture and understand that reputation means a lot in business. Their inventory service is second to none and they are always happy to help.
PS, landlord SE9

‘We received a comprehensive service from Changing Property which included the organisation and execution of all the necessary legal elements included when renting a property. We would certainly recommend them for anyone looking for a pro-active rental service.’
NB, landlord SE18

Myself and my housemates were really pleased with the service from changingproperty.com. Our contact Neel got back to us very quickly when we requested a viewing and worked around times that suited us. He was also contactable all through the process and answered all our questions and queries which we appreciated. I would definitely use changing properties again, and would recommend your site to friends.
GW, tenant SE3

Thank you for finding new tenants for my house in East London. I was very grateful for your speed and efficiency. You even managed to secure a higher rent than I was expecting. I have had experience of a number of letting agents over the years and the service that you provided was by far the best. I would not hesitate to recommend you to other landlords or tenants.
CF, landlord E6

Changing property is an immaculate agent. Both Neel and Kalpesh are extremely helpful and incredibly knowledgeable and well versed both the Market and legal proceedings.

I was moving from Scotland so my physical presence in London was difficult. They both did their utmost to accommodate this even at times it completely inconvenienced them.
Can’t fault this agent in the slightest and would highly recommend them without hesitation.
MM, tenant SE7

Quick and easy to close the deal, friendly staff, responsive to our needs and always at hand to help.
JL, tenant, SE1

We have found the service from changingproperty to be very good to date, and appreciated the personal service and attention to detail when helping us to find a property. Neel was particularly helpful in arranging viewings around our requirements and getting the paperwork and administrational work completed. I support the business model which avoids having a shop front and deals directly with the clients, and we have seen the desire and passion that the team demonstrate in their work. On our experiences with your team, I would recommend your services to a friend.
GK, tenant SE10

I would like to recommend Kalpesh and team to anybody, for their extremely dedicated and absolutely satisfying services. From start to finish, I can assure that you are in good hands. I would like to take this opportunity to thank Changing Property.
BB, tenant, SE18

Dear Kalpesh,
I found your service very professional and effcient and thank you very much for finding us the place we have been looking for. I can recommend you to everybody who looks for a good Rental Agent. Best Regards and many thanks for finding us the place we have been looking for!
GS, tenant, SE3

I have moved house in London three times over the past six years and, I can honestly say that, the level of service from changing property has surpassed all of the estate agents I have dealt with by a large margin. The staff are honest in their dealings, straight talkers, friendly and efficient. My last move was without doubt the easiest ever. The negotiation went very smoothly and I would not hesitate to full heartedly recommend them.
Cheers
JH, tenant, E14

changingproperty.com has now let 4 of my properties. I was impressed with their speed and efficiency. With both lets the process was professional, smooth and hassle free. I’ll definitely be contacting changingproperty.com as they have competitive fees and a personal service. The next time I need to find a quality tenant for my one of my properties I will be calling them first, highly recommend anyone to use their landlord services
JM, landlord SE10

Hi Neel,
From the very beginning, both Neel and Kalpesh have shown complete professionalism with their approach to renting our property. They have both worked incredibly hard on my wife and I’s behalf and expectancy and indeed well beyond any normal agency boundaries. Their attitude towards the whole process has been that of “nothing too hard to achieve.” As we do not live in the area they have been very helpful with local knowledge and been there for us at a moments notice. I would have no problem recommending them whatsoever and wish them every success in business.
AL, landlord, SE13

Hi Neel,
I have to say that the service you offered was marvellous, always in contact and always answered all our questions, I would have no hesitation on using changingproperty.com again and dealing with yourself again. A marvellous experience.
SM, tenant SE28

Hi Neel
Thanks so much for being so helpful about the contracts etc. I’ve been very impressed by your speedy responses and all the hard work you’ve put in to make sure that everything runs smoothly.
N, tenant, SE3

As I was leaving the Country, It was important for me to have someone I trusted and who would deal with any issues independently. From finding tenants to managing their daily needs, Changingproperty.com has been the best choice.
JC, landlord SE10

When I began searching for a new home to rent recently I found many of the regular high street letting agents were unhelpful. A few weeks into my property search I discovered a new agency – Changingproperty.com.

Changingproperty.com were incredibly professional and pro-active in facilitating my search, undoubtedly better than any agents I had previously used. I found my ideal house in less than a week! I would recommend them to anyone without reservation.
DB, tenant, SE10

I write this email to strongly recommend changingproperty.com to any Landlord or Tenant. Rather than receiving standard services for a very high commission, I received personal time and attention from Neel and Kalpesh Patel. I am confident that engaging Changingproperty.com is a decision you won’t regret.
I strongly recommend Robert Sutton for doing any kind of renovations. He delivers quality work, he is punctual, quick worker and friendly to deal with.
WD, landlord, E14

We were looking to rent somewhere in a hurry when we realised we had a baby on the way and would need more room. Flat-hunting under those circumstances could have been very stressful, but Changing Property offered us such a friendly, honest and thorough service we were able to take a beautiful flat mere days after starting to look. By far the most positive experience we have had with a letting agent!
Many thanks
JW, tenant, SE3

I was very happy with service that I received from Changing Property. Neel was easy to talk to and always returned my calls and messages. I was in my flat within a couple of weeks
Regards
KMD, tenant, SE10

I am impressed with the service so far and was particularly pleased Changing Property was able to arrange a viewing on a Sunday. As someone with a full-time job, the company’s flexibility on viewings was much appreciated and enabled me to find a flat I am very happy with.
CU, tenant, SE10

Hi Neel,
I was very pleased by the service you guys at changingproperty.com provided to me. You were professional, courteous, prompt, persistent and delivered a good result in double quick time. I wouldn’t hesitate to use you again.
Kind regards
RB, landlord SE3

I was extremely impressed with the service provided, more so in respect of securing alternative accommodation immediately after the initial property fell through. I’ve certainly recommended changingproperty.com to colleagues at work.
Thanks, M (tenant) Blackheath

I was extremely impressed with the service provided, more so in respect of securing alternative accommodation immediately after the initial property fell through. I’ve certainly recommended changingproperty.com to colleagues at work.
Thanks, M (tenant) Blackheath

Hi Kalpesh
We were very happy with the service we received from Changing Property. Everything went smoothly from the first viewing to the actual move in. We would definitely use them again.
Regards, VV (tenant) Blackheath

I manage my parent’s property due to ill health, I found Kalpesh to be very professional and extremely efficient. Changignproperty.com was recommended to me by another related business and I would not hesitate to recommend their services compared with more expensive agents as their fees were very competitive. Kalpesh found me a tenant in record time and they moved in as soon as my old tenants moved out and I suffer no void periods. GREAT JOB, KEEP UP THE GOOD WORK!!!!
Regards, AG (landlord) Blackheath

Hi Neel,
James and I would like to say that we found and you and your colleagues extremely helpful, professional and quick to respond. Any issues/concerns we had were dealt with quickly and we would definitely deal with your company again. Thanks – C (tenant)

We found your service very good, professional, personal and all with a smile. It was a pleasure finding a property to rent through changingproperty.com. Kind regards,
MS (tenant)

Hi Kalpesh
I have been really satisfied by the service provided. I will highly recommend “changing property”. High standard service..
FP, (GMV tenant)

My experience with changing property has been a pleasure, my dealings with them have been very professional and friendly and I will continue to use them in the future.
DR (tenant)

Hi Kalpesh,
I’d like to thank both yourself and Neel for the extremely professional service you have provided for letting of my property over the last 2 years. I have found your company both a pleasure to deal with, and reassuring that in these hard times with your hard work, honesty and constant contact, that you have still managed to find me tenants, and in record time!
I look forward to our relationship continuing and growing over the following years.
Kind regards, CP (landlord)

I have found my dealings with Kalpesh from Changing Property to be very pleasant. The service provided has been excellent and my property was let exceptionally fast. I have found the service to be very efficient and professional. I was kept informed of all the progress every step of the way. Kalpesh has been very approachable and easy to work with. I will definitely be using Changing Property again in the future.
WH (GMV landlord)

Hi Neel,
Despite my reservations about agents and never having used them before – despite being a landlord several times over, Neel provided me with an incredibly patient, comprehensive and flexible service. It turned out to be me who tested his resolve on occasions and he never wavered and got me the ideal tenant I couldn’t find. He’s essentially the ‘jerry McGuire’ of agents – highly personalised dealings that are of real value rather than trying to make a quick buck. It’s all true Neel- you were very patient with me!
AB, Landlord Western Beach Apartments, E16

ChangingProperty.com has been professional and courteous throughout.
What is especially good about them is that they make you feel like you are more than just a customer. There is a very personal feel to the service. A refreshing change!
JM, landlord SE3

Just to let you know, I would have no hesitation in recommending you services or using you in the future.
PM, landlord Millennium Quay, SE8

Hi Kalpesh,
Just a quick note to say a BIG Thank You for letting my flat in Greenwich. The flat had been on the market for nearly a month with another agent, however you managed to find me a tenant within a day, Very Impressive! Changing Property.com dealt with my query very professionally and efficiently from my initial contact to the start of the tenancy.

I was very pleased with how the formalities of doing the appropriate Tenancy searches and reports were conducted, you kept me informed at all times. I was also pleasantly surprised and pleased that you personally come to check in the tenant on the first day and helped me with the inventory preparations prior to start of the tenancy.

Hi Kalpesh,
You have been the best letting agent that I have ever dealt with & have found you to be very professional & always willing to go the extra mile.
VP, landlord

I have worked with Changing property.com this past year. I have found their service both very professional and personal. They give fair valuation of my flats and find excellent tenants. I’ve been very happy working with ChangingProperty.com and I will continue to do so in the future. I highly recommend anyone to try and use them.
AR, multi-landlord GMV, SE10

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